Privacy Policy

Last updated: March 2026

GoVendorFree ("we", "our", "us") is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit www.govendorfree.com or contact us about our services.

1. Information We Collect

We collect information you provide directly, including:

• Name and business email address (via contact forms)
• Company name and role
• Details about your current software support contracts
• How you found us (for service improvement)

We also collect standard website analytics data (pages visited, referral sources, browser type) through anonymised analytics tools.

2. How We Use Your Information

• To respond to assessment requests and provide cost analysis
• To send The Vendor Freedom Insider newsletter (if subscribed)
• To improve our website and service content
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Contact Form Processing

Contact and assessment forms on this site are processed via Formspree, a third-party form processing service. Submissions are transmitted securely and delivered to our team. Formspree's privacy policy applies to the processing of form data in transit.

4. Newsletter

If you subscribe to The Vendor Freedom Insider, your email address is used solely to deliver newsletter editions. You may unsubscribe at any time via the unsubscribe link in any edition.

5. Cookies

This website uses essential cookies for basic functionality. We use anonymised analytics to understand site performance. No advertising or tracking cookies are set. See our Cookie Policy for details.

6. Data Retention

We retain contact form submissions for up to 24 months. You may request deletion of your data at any time by contacting us via the contact page.

7. Your Rights (GDPR)

If you are located in the European Economic Area or United Kingdom, you have rights including: access to your data, correction of inaccurate data, erasure, restriction of processing, and the right to object. To exercise any right, use our contact form.

8. Security

All data is transmitted using TLS encryption. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss.

9. Changes to This Policy

We may update this policy periodically. Material changes will be noted with an updated "last updated" date above.

10. Contact

For any privacy-related questions, please use our contact page. We will respond within 5 business days.